Bureaus > Records

Frequently Asked Questions

Q: Where is Records located and what are your hours?

A: We are located on the plaza level of City Hall, at 400 E. Stewart. We are open to the public from 6 a.m. to midnight, 7 days a week.

Q: How much does it cost to get copies of reports or arrest records?

A: We charge $5 for a copy of a crime report and $10 for an arrest record, also known as a background check.

Q: Can I get a copy of someone else's arrest records?

A: Only the subject of the arrest record may get copies of their record, unless they authorize someone else specifically to obtain the records. Authorization must be written and notarized and the person authorized must have picture identification.

Q: Can I find out if I'm wanted?

A: The best way to find this information is to contact the courts directly. Because we cannot verify identity over the telephone, we can't release the information if you call. If you come to Records in person, we are required to notify an officer, and you may be arrested.

Q: How can I find out more about my case?

A: The detective handling your case is the best source of information. Call the Financial and Property Crimes Bureau or the Crimes Against Persons Bureau and let them know you would like to speak to the Detective handling your case. If you have the event number, let them know you have the number because it's easier to look up your case with the number.

Q: Where else can I file a report other than Records?

A: You can make a report at any of the area commands, Monday though Saturday, from 8 a.m. to 6 p.m. Depending on the type of report you need to file, you may also be able to make the report over the telephone. When you call our non-emergency number, you can tell the call taker you would like to file the report over the telephone and they can assist you.